Privacy Policy

Cedarflow Ventures values the privacy of clients, website visitors, and business partners. This Privacy Policy explains how we collect, use, store, and protect personal information obtained through our website, travel services, consultations, and customer interactions.

By using the Cedarflow Ventures website or services, you agree to the practices described in this Privacy Policy.

Information We Collect

Cedarflow Ventures may collect personal and travel related information including:

Full name
Phone number
Email address
Residential address
Passport information
Travel preferences
Flight and booking details
Visa documentation information
Payment related information
Communication records

Information may be collected through website forms, consultations, bookings, emails, phone calls, or other direct interactions.

How We Use Information

Cedarflow Ventures uses collected information for purposes including:

Processing travel bookings and reservations
Providing visa assistance support
Responding to customer enquiries
Managing travel consultations
Coordinating tours and itineraries
Sending booking confirmations and updates
Improving customer service operations
Meeting legal and regulatory obligations

Personal information will only be used for legitimate business and operational purposes.

Information Sharing

Cedarflow Ventures may share relevant customer information with third party service providers where necessary to complete travel related services.

These parties may include:

Airlines
Hotels
Embassies and consulates
Transportation providers
Tour operators
Payment service providers
Immigration related agencies

Information shared will be limited to what is reasonably necessary for service delivery.

Cedarflow Ventures does not sell customer personal information to unrelated third parties.

Data Protection

Cedarflow Ventures takes reasonable administrative and technical measures to protect customer information against unauthorized access, misuse, loss, or disclosure.

While reasonable efforts are made to maintain data security, no digital platform or electronic transmission method can guarantee complete security.

Cookies and Website Data

The Cedarflow Ventures website may use cookies or basic analytics tools to improve website performance, understand visitor activity, and enhance user experience.

Users may adjust browser settings to manage cookie preferences where applicable.

Retention of Information

Personal information may be retained for operational, legal, accounting, or regulatory purposes where necessary.

Information that is no longer required may be securely deleted or archived in accordance with internal record management practices.

Third Party Links

The Cedarflow Ventures website may contain links to third party websites or external platforms.

Cedarflow Ventures is not responsible for the privacy practices, policies, or content of external websites.

Customer Rights

Customers may request access to their personal information or request corrections where necessary.

Requests related to personal data may be submitted through the contact details provided below.

Changes to This Privacy Policy

Cedarflow Ventures may update this Privacy Policy periodically to reflect changes in business operations, technology, legal obligations, or service delivery.

Updated versions will become effective once published on the website.

Contact Information

For questions regarding this Privacy Policy or personal information handling practices, please contact:

Cedarflow Ventures

53, Old Yaba, Yaba, Lagos

Phone: 08030579246

Email: explore@thecedarflow.com